City of Little Rock Neighborhood Alert Centers: An Assessment Report

Abstract

The City of Little Rock’s Neighborhood Alert Center program assessment focuses on understanding program functions, how these centers serve the respective neighborhoods, and the roles and responsibilities of neighborhood facilitators (program directors stationed at each location). A case study approach is used to provide a holistic, rigorous evaluation of the program. Though much has changed for these centers since the inception of the program, this assessment reveals that citizens appreciate the Neighborhood Alert Centers and their neighborhood facilitators. Assessment results show that these centers are key components to sustaining healthy, vibrant Little Rock neighborhoods. The project demonstrates the usefulness of an outside evaluation for providing recommendations to enhance a program and increase its capacity.