Street Level Divergence in the Functioning of Social Welfare Networks


  • J. Travis Bland University of Illinois at Springfield



Street Level Divergence, Networks, Social Welfare


Much effort has been devoted to the evaluation of network effectiveness. Recent scholarship has made an important distinction between network outcomes or productivity and the underlying dynamics or processes that ultimately shape the nature of such joint actions. This article is interested in the process side of this effectiveness equation and, more specifically, in the possibility of process-related divergence at the street level. What if, due to such divergence, networks are not functioning as expected by participants at the managerial level of networks? What are the potential implications of such a mismatch? And, how might this complicate efforts to assess the process and productivity sides of the network effectiveness equation?

Author Biography

  • J. Travis Bland, University of Illinois at Springfield

    J. Travis Bland is an Assistant Professor at the University of Illinois at Springfield.  He received his Ph.D. from the Center for Public Administration and Policy at Virginia Tech. He is pursuing research interests in several key areas: the network approach to governance, street level behavior, social welfare, and the normative and ethical foundations of American public administration. 






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